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How can we help you?

Four dedicated Telegram desks and two WhatsApp lines. Use the smart ticket helper to reach the right person on the first message.

Open a ticket All contacts FAQ

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Direct contacts

Before you message

Keep your Merchant ID and the Order ID / TrxID ready so we can solve it in one go.

Payment issue?

Send the bKash / Nagad transaction ID, amount and time of payment. A screenshot helps.

Stay safe

We never ask for your password, PIN, OTP or API secret. Only use the official contacts listed on this page.

Frequently asked questions

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